From Pharmacy Counter to Population Health Analytics
My journey started behind the counter at Tesco Pharmacy in Great Yarmouth. It was there I discovered my passion for automation when I built my first software solution—a system to automatically cross-reference prescription requests with dispensed items, saving 6 hours of staff time weekly.
That spark led me to become proficient in Python and SQL, skills that now drive significant impact. I've developed algorithms identifying £2.8M in annual savings, automated processes that reduced months of manual work to just 3 days, and built dashboards serving clinicians across the integrated care system.
Pivoting from community pharmacy to health commissioning was driven by a realisation: I don't need to be patient-facing to facilitate excellent healthcare. Now, leading data analytics for medicines optimisation, I impact outcomes at a regional level—transforming how we use data to improve prescribing quality and address health inequalities.
Location
Norwich, Norfolk, UK
Current Role
Deputy Head of Population Health & Data Analysis
Education
MPharm (Hons), University of East Anglia
Registration
GPhC Registered Pharmacist (2211810)
"My motivation has always been to facilitate excellent healthcare. I've just found a more impactful way to channel it—through data."
Skills & Technologies
Combining healthcare domain expertise with modern data engineering and analytics capabilities
01import pandas as pd02from sqlalchemy import create_engine0304# NHS Prescribing Data Analysis05def calculate_savings(df):06 """Identify cost optimisation opportunities"""07 savings = df.groupby("practice_id").agg({08 "cost": "sum",09 "patients": "count"10 })11 return savings[savings.cost > threshold]
Programming
Data & Analytics
Healthcare Systems
Clinical Informatics
Regulatory & Governance
Development Tools
Professional Experience
From community pharmacy to NHS leadership—a journey of continuous growth and innovation
Lead data analytics strategy for medicines optimisation, developing bespoke datasets and analytical frameworks. Acted as Interim Head (May-Sept 2025) reporting to Associate Director of Pharmacy.
Key Achievements
- Managed £220M prescribing budget with sophisticated forecasting models
- Designed Python algorithm identifying £2.8M annual savings across 14,000 patients
- Automated incentive scheme analysis: months → 3 days processing time
- Created comprehensive opioid monitoring dashboard for clinical safety
- Developed £14.6M QIPP efficiency savings target, achieving over-target performance
Led implementation of NICE technology appraisals and high-cost drug pathways, ensuring patient access while optimising care pathways.
Key Achievements
- Automated Blueteq form creation: 70% reduction in forms, saving 30 hours monthly
- Integrated Blueteq data with secondary care databases for accurate tracking
- Developed clinical pathways for rheumatology, ophthalmology, and gastroenterology
- Created Python-based Sankey chart analysis for patient journey visualisation
Managed all pharmacy operations with full autonomy, leading regional initiatives and contributing to national improvements.
Key Achievements
- Designed national asthma screening solution: 30-60 mins saved daily per pharmacy
- Created induction training eLearning modules deployed across Tesco pharmacy estate
- Led NMS delivery initiatives achieving target performance across region
- Served on Local Pharmaceutical Committee supporting Norfolk's community pharmacies
Progressed rapidly from newly qualified pharmacist to Acting Pharmacy Manager within two months.
Key Achievements
- Co-led initiatives for NMS and asthma referrals across region
- Built first automation solution for prescription request tracking
Completed professional training in challenging, service-rich environment.
Key Achievements
- Increased NMS completion rates from <10% to 50-60% through process improvement
- Initiated Patient Group Directions for NRT, EHC, and chlamydia services
Academic Background
Mary Seacole Leadership Programme
NHS Leadership Academy
April - October 2018
- Formal NHS leadership qualification
- Healthcare leadership approaches and change management
- System-level strategic thinking
Master of Pharmacy (MPharm)
University of East Anglia
2011 - 2015
- Independent research project on drug delivery cocrystals (75.1%)
- OSCE clinical skills assessment (80%)
- President of Pharmacy Society
A-Levels
Highworth Grammar School
2009 - 2011
Featured Projects
A selection of tools and solutions I've built to improve healthcare delivery
PharMetrics
Interactive platform for exploring health economics and drug development. Discover how healthcare systems evaluate drug value, research study design impact, and play Trials Tycoon strategy game.
Patient Pathway Analysis
Interactive Icicle chart displaying patient care pathways for high-cost drugs. Enables intuitive exploration of patient journeys by trust/directorate with detailed cost breakdowns. Produced with fake data for demonstration purposes.
Blueteq Form Generator
Automated program scraping NICE technology appraisals to generate standardised Blueteq prior approval forms. Enabled 70% reduction in forms and consistent formatting across the system.
NMS Training Video
Educational video explaining the New Medication Service to train non-pharmacist staff. Produced to expand NMS provision across Tesco pharmacy stores.
Let's Start a Conversation
Whether you're interested in collaboration, have questions about my work, or just want to connect—I'd love to hear from you.